Shipping & Delivery Policy
Delivery Areas
Digital point by arman provides delivery services across Pakistan. We strive to deliver your orders to your doorstep in a timely and secure manner.
Major Cities
- Lahore
- Karachi
- Islamabad
- Rawalpindi
- Faisalabad
- Multan
- Gujranwala
- Kasur
Other Areas
We also deliver to other cities and towns across Pakistan. Delivery time may vary based on location. Please check delivery availability during checkout or contact our customer support for specific area information.
Delivery Time
Standard Delivery
- Major cities: 2-5 business days
- Other cities: 5-7 business days
- Remote areas: 7-10 business days
- Delivery time starts from order confirmation
Express Delivery
- Available for selected products marked with "Express" label
- Major cities: Same day or next day delivery
- Additional charges may apply
- Subject to product availability and location
Delivery Charges
Delivery charges vary based on your location, order value, and delivery method selected.
- Free delivery on orders above PKR 5,000 (for selected areas)
- Standard delivery charges: PKR 200 - PKR 500 (varies by location)
- Express delivery charges: Additional PKR 300 - PKR 800
- Remote area delivery: Charges may vary, contact support for details
- Exact delivery charges are shown at checkout before payment
Order Tracking
Track your order in real-time from confirmation to delivery.
- Order confirmation email with tracking number
- SMS updates at key stages of delivery
- Track your order online using order ID
- Contact customer support for detailed tracking information
Delivery Process
1
Order Confirmation
You receive order confirmation via email and SMS
2
Processing
We prepare your order for shipment
3
Shipped
Order is dispatched with tracking information
4
Out for Delivery
Delivery agent is on the way to your address
5
Delivered
Order successfully delivered to you
Delivery Instructions
To ensure smooth delivery, please follow these guidelines:
- Provide accurate and complete delivery address
- Include landmark or nearby location for easy identification
- Ensure someone is available to receive the order during delivery hours
- Keep your phone number active for delivery agent contact
- Verify product and packaging before accepting delivery
- Check product for any visible damage before signing
Failed Delivery
If delivery fails due to any reason, we will attempt to contact you and reschedule delivery.
- Maximum 3 delivery attempts will be made
- If all attempts fail, order may be cancelled and refunded
- Additional delivery charges may apply for rescheduled deliveries
- Contact customer support to reschedule delivery
Contact for Delivery Issues
For any delivery-related queries or issues, please contact us:
- Email: tayyabbusiness4@gmail.com
- Phone: +92 340 7119300
- WhatsApp: +92 340 7119300
- Business Hours: 10:00 AM - 8:00 PM PKT (Monday to Saturday)
- Address: Digital point by arman, Kasur, Pakistan
